1. Introduction
This document outlines the terms governing your interaction with www.thewrittenwyrd.com (“the Site”) and the acquisition of any digital products or services through the Site. By accessing the Site, you consent to these terms, which become a binding agreement between you and us, covering the provision of the Site and any related services, including digital content (such as e-books) and any subscription-based or other offerings made available on the Site (“our Offerings”). Should you not agree with these terms, refrain from registering, subscribing, or utilizing the Site. The term “the Site” refers to www.thewrittenwyrd.com and all digital content and services we provide through it.
Usage Clarification
We do not claim that our Offerings yield specific emotional, health, or commercial outcomes. The content on the Site is not a replacement for professional advice in medical or psychological contexts. If health or mental well-being is a concern, please consult a healthcare professional. Specifically:
- Our Offerings are for informational and entertainment purposes only, not for medical or psychological evaluations, and should be used personally, not for evaluating others.
- Our Offerings do not constitute medical advice.
- Our Offerings should not be seen as comprehensive or precise assessments of your psychological state or personality. For any concerns arising from the use of our Offerings, seek professional guidance.
- You are solely responsible for decisions made based on our Offerings, and we are not liable for such decisions' consequences.
- Our Offerings are intended for personal, non-commercial use and are not suitable for business, educational, employment, or recruitment contexts.
- While we offer our content in multiple languages, we do not guarantee the accuracy of translations, which may be volunteer-contributed, and usage is at your own risk.
- Users must be over 13 years old (or the applicable age of consent in your jurisdiction) to use the Site and purchase our Offerings.
The primary language of the Site is English. Any translation discrepancies or errors do not carry legal weight. Refer to the English version for the official content.
The Site uses cookies, and by using the Site, you consent to our cookie usage per our Privacy Policy.
Your personal data is managed in line with our Privacy Policy.
These Terms may be updated to reflect changes in legal or business practices, with new terms posted on the Site. Continued use of the Site indicates acceptance of the updated terms.
Changes to the terms can be disputed by discontinuing use of the Site and contacting info@thewrittenwyrd.com within 30 days for potential refunds for prepaid or cancelled services, excluding already accessed Offerings.
2. Registration
Access to specific content or services may require registration. Upon registration, personal information will be collected and managed according to our Privacy Policy.
Maintaining the confidentiality of your password, used for registration, is your responsibility. Notify info@thewrittenwyrd.com immediately if password security is compromised.
We reserve the right to require password changes or suspend accounts if security breaches are suspected. Accurate and up-to-date personal information must be provided during registration.
Duplicate registrations are not permitted, and we may terminate any additional profiles at our discretion.
3. Personality Test
The Site features a free personality test, providing automated results assigning one of various personality types and traits. Test responses may be used for research as described in our Privacy Policy.
Premium personality profiles and other specialized assessments are available for purchase.
4. Purchasing Digital Content and Services
Our digital offerings, including subscriptions, are described on the Site and are subject to change.
Purchased Offerings are licensed, not sold, and copyright remains with us or our licensors. Anti-piracy measures in our Offerings must not be tampered with.
E-books are provided in PDF format and require a compatible reader.
Payment authorization is needed at order placement, with a formal contract established upon payment. We reserve the right to refuse service provision or content access without stated reasons, with full refunds provided for unfulfilled orders.
Prices are prominently displayed on the Site. In case of pricing errors, we are not obligated to provide the item at the incorrect price if the error is identified before item dispatch.
Payment processing is electronic, and payment validation may include checks with your card issuer or credit agencies.
Subscription fees are due monthly or annually on the date corresponding to the initial payment. Fee changes will be communicated on the Site, and objections to increases can be addressed by discontinuing use and contacting info@thewrittenwyrd.com within 30 days for applicable refunds.
Prices are in U.S. dollars and include VAT where applicable.
Replacement requests for purchased Offerings are subject to our discretion and statutory rights, noting that e-books may be periodically updated and replaced.
Teams Tool Specifics
The Teams tool is for understanding and improving team dynamics and is not for medical, employment, or psychological evaluation purposes.
The tool's accuracy depends on participant honesty, and we bear no liability for its outcomes or team decisions based on its use.
Concerns or complaints about the Teams tool should be directed to the team leader or info@thewrittenwyrd.com, though we are not responsible for team-level decisions or usage.
5. Refunds and Cancellation Policy
Refunds for digital content, including e-books, are available within 30 days of purchase, with conditions outlined below.
Subscription refunds cover only the most recent payment, without proration for partial months or unused account time.
Refund requests require confirmation of content deletion and non-distribution.
Gift codes and custom orders are non-refundable and non-exchangeable.
Refund eligibility is void if previous refunds were requested, payment disputes exist, post-refund access to content is detected, shared access evidence is found, or fraudulent information is provided.
This policy does not affect statutory cancellation rights under consumer protection regulations, detailed in our Refunds and Cancellation Policy.
6. Website and Product Usage License
We or our licensors own all intellectual property on the Site, including Offerings, unless otherwise stated.
Site content is available for personal, non-commercial viewing, downloading for cache, and printing, with the following restrictions:
- No reproduction, translation, or reverse engineering of Site material or Offerings without our consent.
- No selling, renting, sublicensing, or commercial exploitation of Site material or Offerings.
- No public communication of Site material or Offerings without consent.
- No modification of Site material or Offerings.
- No redistribution of Site material or Offerings unless explicitly allowed.
These restrictions respect copyright law fair use provisions.
7. Acceptable Use
The Site must not be used in any way that causes damage, impairs availability or accessibility, or is unlawful, harmful, or fraudulent.
Prohibited activities include using the Site to spread malware, engage in unauthorized data collection, infringe on Product rights, send unsolicited communications, or conduct marketing without consent.
The Site and Offerings must not be used for business assessments such as employment tests or evaluations.
Users are responsible for their published content, which must not be defamatory, infringing, or unlawful.
8. User Generated Content
Users may post content on the Site, subject to removal or editing for non-compliance with our standards.
By posting content, you confirm authorship and intellectual property ownership, accepting personal liability for any related claims.
You grant us permission to use your content globally for any purpose, without compensation, including sublicensing rights.
Offensive, misleading, defamatory, or illegal content is prohibited, including material promoting harm, harassment, obscenity, racism, or illegal activities.
Content soliciting personal information for unlawful purposes is banned.
9. Notice and Takedown
We strive to remove defamatory or rights-infringing content when notified, with formal complaints to include detailed identification of the content and the basis for the claim.
10. Unsolicited Idea Submissions
Unsolicited ideas or suggestions are not accepted or considered. Submitted ideas become our property, usable for any purpose without compensation, establishing no confidentiality or obligation toward the submitter.
Feedback is welcome but should exclude ideas or suggestions restricted by this policy.
11. Limited Assurances/Warranties
The Site and our Offerings are provided without warranty as to completeness or accuracy, and we do not guarantee uninterrupted availability or content currency.
We disclaim all implied warranties to the extent permissible by law, with users solely responsible for their decisions based on our Offerings.
12. Limitations and Exclusions of Liability
Liability exclusions do not cover unlawful limitations or exclusions, including for death, personal injury, fraud, or as otherwise prohibited by law.
Liability for losses beyond our control, business use of Offerings, emotional distress, data corruption, or unforeseeable damages is not assumed.
We are not liable for user disputes or claims beyond the Website's use, with annual liability capped at the amount paid by the user for the affected year's services.
13. Indemnity
Users agree to indemnify us against losses, damages, costs, and expenses arising from their breach of these terms or related claims.
14. Terms Breach Consequences
Breaching these terms may lead to actions like access suspension, prohibition, or legal proceedings.
15. Variation of Terms
We may amend these terms, with new versions applicable from their publication on the Site.
16. Transfer/Assignment
We may transfer or subcontract our rights and obligations under these terms without user consent, ensuring no rights loss. User rights transfer requires our consent.
17. Severability
Invalid term portions do not affect the remainder's enforceability, with individual terms independently operational.
18. Exclusion of Third Party Rights
These terms create rights only for the contracting parties, with no third-party enforcement rights.
19. Entire Agreement
These terms, along with our privacy and refund policies, constitute the complete agreement between the user and us, superseding prior arrangements.
20. Enforcement Delay
Delay in enforcing these terms does not waive our rights to enforce them later.
21. Governing Law and Jurisdiction
These terms are governed by English law, with legal proceedings related to the Offerings permissible in English courts, respecting applicable consumer protections.
22. Company Details
Wyrd is registered in Toronto, Canada, with contact details provided for inquiries or complaints.
23. Alternative Dispute Resolution
We endorse alternative dispute resolution (ADR) for disputes, recommending it once internal complaint avenues are exhausted.
24. Legal Rights Summary
Our compliance with the Consumer Rights Act 2015 ensures product conformity, with rights to service reperformance or price adjustment for non-compliance, detailed in our refund policy.
